Thank you for shopping at SnowFlower! We want to ensure that you have a smooth and enjoyable experience with your orders. Below are our shipping policies:

Processing Time

All orders are processed within 1 to 2 business days. Please note that this does not include weekends or public holidays.

Shipping Times

Once your order is processed, the estimated delivery time to Australia is up to 14 days. While we strive to meet these timeframes, please understand that delivery times may vary due to factors beyond our control, such as weather conditions or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on the weight and size of your order, as well as your location.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.

International Shipping

At this time, we only ship within Australia. We hope to expand our shipping options in the future!

Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to reach out to us at vanthanh585858@gmail.com or call us at 0702.245.246.

Thank you for choosing SnowFlower! We appreciate your business and look forward to serving you.